Patient Rights and Responsibilities

Patient Rights (Derechos del Paciente)

Maryland law requires that your provider and health care facility recognize your rights while you are receiving medical care and that you respect the healthcare provider’s or health facilities rights to expect certain behavior on the part of the patients. 

Your Rights and Responsibilities: 

 

  • A patient has the right to be treated with courtesy and respect, with appreciation of their individual dignity, and with protection of their need for privacy.

  • A patient is assured confidential treatment of disclosure of records and affords the opportunity to approve or refuse the release of such information, except as otherwise permitted by law of third party payment contracts and when release is required by law.

  • A patient has the right to request a second opinion

  • A patient has the right to refuse any treatment, except as otherwise provided by law.  A patient will be informed of the medical consequences of their action.

  • A patient has the right to delegate their rights to make informed decisions to another person to the maximum permitted by state of Maryland.

  • A patient has a right to know services available, such as provisions for after hours or emergency care and educational materials.

  • A patient has the right to a prompt and reasonable response to questions and requests.

  • A patient has the right to know who is providing medical services and who is responsible for their care.

  • A patient has the right to know what patient support services are available, including whether an interpreter is available if they does not speak English.

  • A patient has the right to bring any person of their choosing to the patient‐accessible areas of the healthcare facility or provider’s office to accompany the patient while the patient is receiving treatment or is consulting with his or her health care provider, unless doing so would risk the safety or health of the support person, patient, other patients, or staff of the facility or cannot be reasonably accommodated by the facility or provider.

  • A patient has the right to know what rules and regulations apply to their conduct.

  • A patient has the right to be given by the health care provider information concerning diagnosis, planned course of treatment, alternatives, risks, and prognosis.

  • A patient has the right to be informed of their right to change providers if other qualified providers are available.

  • A patient has the right to refuse any treatment, except as otherwise provided by law. 

  • A patient has the right to be given, upon request, full information and necessary counseling on the availability of known financial resources for their care.

  • A patient who is eligible for Medicare has the right to know, upon request and in advance of treatment; whether the health care provider or healthcare facility accepts the Medicare assignment rate.

  • A patient has the right to receive, upon request, prior to treatment, a reasonable estimate of charges for medical care.

  • A patient has the right to receive a copy of a reasonably clear and understandable, itemized bill and, upon request, to have the charges explained.

  • A patient has the right to impartial access to medical treatment or accommodations, regardless of race, national origin, religion, handicap, or source of payment.

  • A patient to access and copy information in the medical record at any time during or after treatment.  If the patient is incompetent, the record will be available to their guardian.

  • A patient has the right to treatment for any emergency medical condition that will deteriorate from failure to provide treatment.

  • A patient has the right to know if medical treatment is for purposes of experimental research and to give their consent or refusal to participate in such experimental research.

  • A patient to expect reasonable continuity of care and to know in advance the time and location of their appointment.

  • A patient can have all rights apply to a legal representative if a patient is adjudged incompetent under State Health and safety laws by a court of proper jurisdiction.  The rights of the patient will be expressed and accepted by the person appointed. 

  • A patient has the right to express grievances regarding any violation of his or her rights, as stated in Maryland law, through the grievance procedure of the health care provider or health care facility which served the patient and to the appropriate state licensing agency.

Patient Responsibilities:

 

The patient is responsible for providing to the health care provider, to the best of thier knowledge, accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other matters relating to his or her health.

  • The patient is responsible for reporting unexpected changes in their condition to the health care provider.

  • The patient is responsible for reporting to the health care provider whether they comprehend a contemplated course of action and what is expected of them.

  • A patient is responsible for following the treatment plan recommended by the health care provider.

  • A patient is responsible for keeping appointments and, when he or she is unable to do so for any reason, for notifying the health care provider or health care facility.  Please give 24 hours notification, if possible, for cancellation.

  • A patient is responsible for their actions should they refuses treatment or does not follow the health care provider’s instructions.

  • A patient is responsible for assuring that the financial obligations of their health care are fulfilled as promptly as possible.

  • A patient is responsible for following health care facility rules and regulations affecting patient care and conduct.

  • A patient is responsible for being respectful of all the healthcare professionals and staff, as well as other patients

  • The patient is responsible to provide accurate information about present and past illnesses, hospitalizations, medications, allergies and “NPO status.

  • The patient is responsible for following discharge instructions.

  • The patient is responsible to immediately inform the physician of changes in condition or adverse reaction.

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